Frequently Asked Questions

How do I cancel my order?

We can cancel your order if it is still in the PENDING state. Once the order has progressed to PROCESSING, unfortunately we cannot cancel the order. To cancel an order whilst still in the Pending stage, email us at and quote your order number and reason for the cancellation.

Can I order over the phone?

Yes, you can. Simply call 07 3441 7817 to place your order.